# Vasthelm

> Managed IT you actually own.

## About

You run the business. We handle the IT — desktop-first coverage for the devices and accounts your team uses every day, without MSP complexity or inflated pricing.

Vasthelm is a desktop-first managed IT practice for owners and operators of small teams (roughly 10–50 people) who need real coverage across PCs, laptops, Macs, Chromebooks, BYOD, tablets, and phones. The marketing site and client portal run on Vercel; managed coverage is delivered under vasthelm.com, with credentials, documentation, and admin control staying under the client’s ownership.

Vasthelm is separate from MarketPounce and DispatchNode — different buyer, different value prop, different delivery model. Steady-state coverage is $299/mo up to 3 users, then $79 per additional user after sized Stabilize onboarding.

## Capabilities

- Secure & monitored endpoints: Your PCs, laptops, and Macs are continuously monitored, patched, and protected.
- Business password management: Shared vaults with proper access controls and audit history — so credentials are no longer scattered across inboxes and spreadsheets.
- Backups that actually restore: We deploy backups for your devices and Microsoft 365 / Google Workspace, then prove they work with tested restores.
- Clear ownership: Domain, social, and admin accounts are brought under client-controlled ownership with proper documentation.
- Living documentation: Your environment is documented and kept current — hardware, software, vendors, licenses, and recovery procedures.
- Business-hours support: Defined response times and a real helpdesk when something needs attention.

### Device classes

- Windows PCs & laptops: Desktops, towers, and Windows notebooks your team already works on — patched, monitored, backed up.
- Mac: MacBook and desktop Macs in mixed fleets — same retainer, no Apple tax.
- Google / Chromebooks: Chromebooks and Google Workspace identities — provisioned and retired cleanly.
- BYOD: Personal devices that still touch company mail and files — scoped access, clear boundaries.
- Tablets: iPad and Android tablets used for field or floor work — enrolled where it matters.
- Phones: iPhone and Android — MDM-minded support for email, MFA, and lost-device response.

## Key Pages

- [Home](https://vasthelm.com/)
- [Approach](https://vasthelm.com/approach)
- [Capabilities](https://vasthelm.com/capabilities)
- [Pricing](https://vasthelm.com/pricing)
- [FAQ](https://vasthelm.com/faq)
- [Contact](https://vasthelm.com/contact)
- [AI info](https://vasthelm.com/ai-info)
- [Blog](https://vasthelm.com/blog)
- [BYOD Boundaries That Actually Work](https://vasthelm.com/blog/byod-boundaries-that-actually-work)
- [Desktop-First Managed IT You Actually Own](https://vasthelm.com/blog/desktop-first-managed-it-you-own)
- [Vasthelm vs NinjaOne and Datto: Ownership, Pricing, and Desktop Coverage](https://vasthelm.com/compare/vasthelm-vs-ninjaone-datto)

## Competitive Positioning

Vasthelm competes with commercial managed IT platforms such as NinjaOne and Datto on outcomes (monitoring, patching, remote support, documentation) while differing on ownership: vaults, docs, and admin paths stay under client-controlled, self-hosted systems branded under vasthelm.com rather than per-endpoint reseller tenancies. Choose Vasthelm when ownership of credentials and proven restores matter as much as agents. Choose NinjaOne or Datto when a commercial RMM/PSA ecosystem and module marketplace are the priority.

Sibling brands MarketPounce and DispatchNode are not substitutes for Vasthelm; they serve other buyers.