Desktop support, not server theater
We start where work happens — the PC, laptop, Mac, tablet, or phone in someone’s hands — then secure the vault, backups, and identity behind it.
You run the business. We handle the IT.
Managed coverage for the PCs, laptops, Macs, tablets, and phones your crew already uses — so IT isn’t another job on your plate. And yes: you actually own it.
Devices
The machines people actually work on.
Mixed fleets are normal. We support the desk, the bag, and the pocket — not a server room pitch. Shops, vans, counters, and job trailers included.
Windows PCs & laptops
Desktops, towers, and Windows notebooks your team already works on — patched, monitored, backed up.
Mac
MacBook and desktop Macs in mixed fleets — same retainer, no Apple tax.
Google / Chromebooks
Chromebooks and Google Workspace identities — provisioned and retired cleanly.
BYOD
Personal devices that still touch company mail and files — scoped access, clear boundaries.
Tablets
iPad and Android tablets used for field or floor work — enrolled where it matters.
Phones
iPhone and Android — MDM-minded support for email, MFA, and lost-device response.
Benefits
Desktop support with ownership built in.
Built for whoever owns “are our people and devices protected?” You keep the data. We keep the fleet honest.
Mixed fleet, clear price
Windows PCs and laptops, Mac, Google / Chromebooks, BYOD, tablets, and phones — $299/mo covers up to 3 users; each additional user is $79/mo. No tier jumps as you grow.
You keep the keys
Credentials, documentation, and admin accounts stay under your control — not locked in a vendor console you can’t leave. That includes personal devices that touch company systems.
Phased delivery
Stabilize locks down credentials and backups on the devices you have. Modernize inventories the fleet. Steady-state keeps patching and helpdesk alive.
Mixed fleet
Windows next to Mac. Chromebooks beside BYOD phones. One practice.
Patching, monitoring, identity, and helpdesk across the devices your team already uses on the shop floor, in the van, and at the desk — under one flat retainer.
Read the approach →Features
Endpoint practice, without the licensing tax.
Monitoring, credentials, backups, and support — one Vasthelm practice behind every desk.
Secure & monitored endpoints
Your PCs, laptops, and Macs are continuously monitored, patched, and protected.
Business password management
Shared vaults with proper access controls and audit history — so credentials are no longer scattered across inboxes and spreadsheets.
Backups that actually restore
We deploy backups for your devices and Microsoft 365 / Google Workspace, then prove they work with tested restores.
Clear ownership
Domain, social, and admin accounts are brought under client-controlled ownership with proper documentation.
Living documentation
Your environment is documented and kept current — hardware, software, vendors, licenses, and recovery procedures.
Business-hours support
Defined response times and a real helpdesk when something needs attention.
Pricing
$299/mo up to 3 users
Each additional user is $79/mo. One-time onboarding sized to your team — then clear monthly coverage with no tier jumps.
One-time by team size
Onboarding
Stabilize + core Modernize — vault, backups, inventory, baseline.
$299/mo (≤3) · +$79/user
Managed IT
$299/mo up to 3 · then $79/user
FAQ
Straight answers.
What devices do you support?
Windows PCs and laptops, Mac, Google / Chromebooks, BYOD, tablets, and phones. Desktop and endpoint support is the core of the practice — not a server-only offering.
Who is Vasthelm for?
Whoever owns “is our business protected” — typically owners or operators of small teams (~10–50 people) who need real desktop support across a mixed fleet and are tired of not owning credentials or backups.
Do you support Microsoft 365 and Google Workspace?
Yes. We manage user lifecycle (onboarding/offboarding), security basics, and backups for both platforms.
Do you support BYOD?
Yes, with clear boundaries. Personal phones, tablets, and laptops that access company mail or files get scoped support — MFA, wipe guidance, and access control — without pretending we own the hardware.
Scope Stabilize with us.
Tell us your mix of Windows, Mac, Google, and mobile — we start with credentials, backups, and ownership on that fleet.
Email hello@vasthelm.com