Approach
A clear process from first scope to ongoing coverage.
Desktop support first. Self-hosted underneath. One-time onboarding is Stabilize + core Modernize; Steady-state is the monthly practice that keeps the fleet honest.
Delivery flow
Discover → Stabilize → Modernize → Steady-state
Four steps in sequence. No black-box “we’ll figure it out later” — you see where ownership, backups, and coverage land before the retainer starts.
- 1
Scope
Discover
Map the fleet, ownership gaps, and how work actually happens. We size Stabilize against real devices and hours — not a product tour.
- 2
Onboarding
Stabilize
Lock down credentials, backups, and recovery on the machines people already use. Proven restores before we call this done.
- 3
Onboarding
Modernize
Inventory the fleet, set the security and monitoring baseline, and document how restore and support work day to day.
- 4
Monthly coverage
Steady-state
Ongoing managed coverage — patching, monitoring, helpdesk, and identity lifecycle on one flat retainer.
Why this shape
Most small teams don’t need a server-room story. They need the PC on the desk, the laptop in the bag, the Mac in design, and the phone in someone’s pocket — patched, recoverable, and owned.
Commercial per-seat MSP platforms price around endpoint licensing. Self-hosting removes that cost center and turns pricing into a flat retainer sized against real hours across a mixed fleet.
What we support
Mixed fleets are normal. Coverage follows the devices people actually use.
Windows PCs & laptops
Desktops, towers, and Windows notebooks your team already works on — patched, monitored, backed up.
Mac
MacBook and desktop Macs in mixed fleets — same retainer, no Apple tax.
Google / Chromebooks
Chromebooks and Google Workspace identities — provisioned and retired cleanly.
BYOD
Personal devices that still touch company mail and files — scoped access, clear boundaries.
Tablets
iPad and Android tablets used for field or floor work — enrolled where it matters.
Phones
iPhone and Android — MDM-minded support for email, MFA, and lost-device response.
What we are not
- A server-only / data-center MSP
- Custom-built RMM / PSA / vault software
- A commercial per-seat MSP platform reseller
- 24/7 SOC coverage
- Full commercial-grade EDR — open-source endpoint security is included; we say plainly what it is and isn’t versus paid suites
Ready to start?
Start with Discover and Stabilize, or jump straight to pricing and the client portal.